How Nappa Electrical Runs Payroll, Time & HR with Miter

Transcript

So if Miter disappeared tomorrow, what would that mean for you and Nappa?

We’re [bleep]. No, I’m kidding.

Before Miter, things were often a challenge for us. A lot of spreadsheets, a lot of data entry, a lot of paper. Disconnected systems, extra spreadsheets, manual inputting data. Everything had to be double-checked, working extra hours just to get that one task done. After time, you realize we need to speed things up.

Nappa Electric needed better visibility into their people and their projects. That’s when we realized it was time to invest in software specifically designed for contractors.

Nappa Electrical Contractors is a commercial electrical contractor based out of Massachusetts. We perform commercial electrical construction in a variety of different markets, from life sciences to healthcare, hospitality, mixed-use residential. Nappa has 175 employees across the office and field operations. It’s a really tight-knit group and we’ve been able to grow together as a family.

Miter has really helped us be more efficient, eliminating hours of redundant manual input of labor hours or time off requests or reimbursement requests, to filing for taxes at the end of a quarter. So getting that time back is really valuable to us.

Some of the biggest challenges we were looking to solve by coming on Miter is just streamlining our processes. Have everybody on the same page, having everybody be able to access the information that they need at their fingertips. Payroll, verifying hours worked versus time off, to making sure that those things were accurate, making sure that our people were being paid correctly for the right policies. Now these things are streamlined and automated, which makes it a lot easier for us.

My favorite part about Miter is having all the information in one place. With my specific role in Nappa Electric and being pulled in a number of different directions on a daily basis, being able to log onto a piece of software and access information relatively quickly without having to refer to another spreadsheet has been really helpful.

I think a really important feature is their employees having access to all their information in one easy, usable app. I love that the employee has more control over their personal information. They can change their direct deposit. They can change their percentages. They have all that information.

All of our field personnel use Miter for their clock in, clock out. They’re able to do that right there with their app. They can focus on their job, and then they can get their time in with a few clicks of a button. Their communication to the office is seamless through the app. No more looking up someone’s email address. If we’re trying to get a blast out to the company, we can send that out via Miter. Miter has really helped with team morale. Reducing the stress of employees has been really helpful.